1) Commitment To Your Privacy

Generator Warehouse values our relationship with you and the other users of this website. We recognise that you may be concerned about our collection, use, and disclosure of your personally identifiable information that we may collect when you use the Web Site. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy, please contact us at: support@generatorwarehouse.com.au

2) Personally - Identifiable Information

Generator Warehouse will not collect any personally-identifiable information about you unless you provide it voluntarily and knowingly. This information may include your name, billing address, phone number, email address and is stored on our secure servers. We do not store credit card information. 

If you do not want your personally - identifiable information collected do not submit it to us. If you do submit personally identifiable information, we will use it in the following ways, unless stated otherwise:

  • Internal record keeping
  • We may use the information to improve our store and services.
  • We may use that information to contact you.
  • We may share your information with third parties in order to facilitate your order. This includes sharing your information with our suppliers and freighting companies.
  • We may share your personal information with the manufacturer of the product you purchase in order to register your product for warranty. 
  • We will not give or sell your individual information to non-related companies for use in marketing or solicitations.

We will only disclose your personal information if legally required or authorised to do so. Our professional advisers may have access to your personal information only for the purpose of providing professional services to us and for no other use.

Generator Warehouse has no intention of collecting any personally identifiable information (that is your name, address, telephone number, or email address) from individuals under eighteen years of age through this website. 

If a child has provided us with personally identifiable information a parent or guardian should contact us at the e-mail address listed at the bottom of this statement if they want this information to be deleted from the records. We will use all reasonable efforts to delete the child's information from our existing files.

3) Non- Personally - Identifiable Information Collected Automatically

In some cases, we may collect information about you that is not personally-identifiable. This is done through "cookies" which are stored packets of information that are recorded on your computer when you visit a website. Websites you visit may associate information with that cookie each time your return to the website. We use cookies in order to make our website more user friendly. If you do not wish to have cookies used, we recommend that you change your browser settings to disable cookies before visiting our site. Some features may not function properly without cookies enabled.

4) Opting Out of Receiving Communications from Us

Generator Warehouse may send you communications regarding its services, its website or otherwise. Generator Warehouse provides you the opportunity to opt-out of receiving such communications by indicating your desire to opt-out. You can also opt out of communication by contacting us via email at support@generatorwarehouse.com.au. 

5) Correcting or Updating Information

At any time, you can view, update and/or remove your account information. Upon your request, we will also remove any other personally identifying information we may retain from our databases. To make any such changes or requests, please email us at support@generatorwarehouse.com.au. Additional residual information may remain in our archives and records, but this information will not be used for any commercial purpose. We reserve the right to maintain information on users who have violated our Terms of Use or who have had their access to our website blocked.

6) Other Web Sites:

Generator Warehouse contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Generator Warehouse has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours. Also, you may have entered this website from an unrelated third party website. Likewise, Generator Warehouse has no responsibility for such third party websites and you should review their privacy statements.

7) Interest Based Marketing

Third party vendors, including google, show Generator Warehouse ads on sites on the internet. These vendors also use cookies to serve ads based on your prior visits to the Generator Warehouse website. You may opt out of cookies by visiting the google advertising opt-out page. You can also opt out of third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.

8) Disclosures Overseas or Cross Border

Certain services are performed by third party contractors and service providers based overseas, this may result in your personal information being disclosed to a recipient in a foreign country. 

For example, we may use a server hosted overseas to send emails to our customers. Under privacy laws, we must take reasonable steps given the circumstances before disclosing personal information to insure the recipient does not breach privacy laws in relation with that information.

If you consent to the disclosure of your personal information to an overseas recipient, this obligation does not apply. By supplying personal information to us, you consent to the disclosure of your personal information to an overseas recipient and agree this obligation does not apply.

 

If you have any further questions, please contact our customer service team who will be more than happy to help. They are available via live chat, email and phone.